Hilton Prestige Properties (HPP) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and services. By accessing or using our website, you agree to the terms of this Policy.
Information We Collect
We may collect the following personal information from you:
- Name, email address, phone number, postal address
- Usage data including IP address, browser type, pages visited, time spent on pages
- Other information you provide when contacting us or using our services
How We Use Your Information
We use your personal information to:
- Provide, maintain and improve our services
- Communicate with you about your enquiries or purchases
- Send you marketing information (only if you consent)
- Comply with legal obligations
- Analyse website usage to enhance user experience
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyse traffic, and personalise content.
Types of cookies we use:
- Necessary Cookies: Essential for website operation
- Functionality Cookies: Remember your preferences
- Performance and Analytics Cookies: Help us understand usage and improve our website
- Advertising Cookies: Deliver relevant ads (third-party cookies)
You can manage cookies through your browser settings; however, disabling cookies may affect site functionality.
Disclosure of Information
We may share your personal information with:
- Service providers assisting us with website and service operations
- Business partners for marketing purposes (with your consent)
- Legal authorities if required by law
We do not sell your personal information to third parties.
Data Security and Retention
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. We retain your data only as long as necessary to fulfil the purposes outlined or comply with legal requirements.
Your Rights
You have the right to:
- Access and correct your personal information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt-out of marketing communications at any time
To exercise these rights, please contact us using the details below.
Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to this Privacy Policy
We may update this Policy from time to time. We will notify you of significant changes via our website or email.
Contact Us
For questions or concerns about your privacy, please contact:
Hilton Prestige Properties
Email Us
Phone: 0428 324 173
Last Updated: 09 July 2025